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Some Restrictions

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Domestic Returns:

To initiate a return from within the United States, please follow the link below:

International Returns:

To initiate a return from outside the United States please follow the steps below.

  • Mark your packing slip with “Return for Refund”
  • Include the packing slip in the box with the items to send back.
  • Ship to the below address:

Attn.: Returns Dept.

15 Graf Road
Newburyport, MA 01950

  • Once received, we will issue a refund to the original form of payment.

*Please note: the original shipping cost is not refunded upon return of the product*

Some Facts to Note About Returns with Buckleguy:

  • 30 Day Return Policy: If you return an item within 30 days, we will provide the refund to the original payment method equivalent to the price you paid for the item(s).
    • Items must be in their original packaging and in new resalable condition.
  • The following cannot be returned:
    • Riri zipper tape and Riri odds and ends boxes
    • Opened bags of Chicago screws, grommets, snap fasteners, and rivets.
    • PDF templates.
    • Strap cutting service for leather hides.
    • Sinabroks tools
    • Halley Stevensons Waxed Canvas
    • Scrap boxes and low grade panels
  • Large machinery will incur a restocking fee of 15% if returned.
  • Buckleguy does not work with exchanges, so please place a new order for the items you need.
  • Buckleguy does not refund the original cost of shipping
  • Buckleguy aims to provide you with the refund/store credit within 7 to 10 business days of receiving your items back.
  • **It is up to Buckleguy's discretion to apply a restocking fee of up to 25% on large returns**