Shipping & Returns

SHIPPING

**FedEx Overnight and FedEx 2-Day orders must be placed by 2PM EST Monday-Thursday and 10AM EST Friday to ship same day **

All orders include a $5.00 handling fee which is included in the cost of shipping.

All USPS shipping methods ship out 24-48 hours once the warehouse has received the order.

DOMESTIC

For orders shipped to destinations within the U.S. and U.S. Territories we ship with both USPS and FedEx. The following shipping methods are available upon checkout depending on the weight/dimensions of your order. 

FedEx Priority Overnight: Will arrive by 10:30am or next business day (for orders placed on Fridays, Overnight delivery is the following Monday)

FedEx 2-Day: Will arrive to businesses by 4:30pm/residential addresses by 7:30pm

FedEx Express Saver: 3 day service

FedEx Home Delivery: 1-5 business day service in the continental U.S., 1-7 business days to Alaska, Hawaii, Canada, and Puerto Rico

USPS Priority: 1-3 business day service

USPS First Class Package: 1-3 business day service {only shipping method not insured}

*USPS does not make any guarantees surrounding their delivery dates*

 

INTERNATIONAL

For orders shipped to destinations outside of the U.S. we ship with DHL, FedEx, and USPS. The following shipping methods are available upon checkout depending on the weight/dimensions of your order and the "ship to" country.

DHL Express: 2-4 business day service

FedEx International Priority: 1-3 business day service

USPS Priority International: 6-10 business day service

USPS First Class International: 7-21 business day service {Buckleguy is not responsible for any lost packages using USPS First Class International shipping method}

*International customers are responsible for all taxes, fees, duties, brokerage fees, etc. once the package leaves the warehouse and for importing the items into their country. They are required to be paid upon delivery. Buckleguy reserves the right to charge the original method of payment if they are not paid upon delivery.*

Russian Federation shipping via DHL: https://www.buckleguy.com/dhl-shipping-to-russia-t-c/

 

RETURNS

As long as an item is still in it's original packaging and in new resalable condition we will accept the return. Unfortunately, items that are not in their original packaging will not be accepted for a refund.

If you return an item requesting a refund within 30 days of receiving it, we will provide a refund to the original payment method equivalent to the price you paid for the item(s).

Returns of Riri zipper tape will not be accepted, as these are custom cut for your order, as well as opened bags of Chicago Screws, Grommets, Snap Fasteners, and Rivets (once opened they can not be resold). Sinabroks Pricking Irons can not be returned with any use.

To initiate a return, mark your packing slip with “Return for Refund” or "Return for Store Credit" and package it up along with the items to send back, and ship to the below address. Once received, we will issue a refund to the original payment method or apply a store credit.

Attn.: Returns Dept

15 Graf Road

Newburyport, MA 01950

We aim to provide you with the refund/store credit within 7 to 10 business days of receiving your items back.

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