**FedEx Overnight and FedEx 2-Day orders must be placed by 2PM EST Monday-Thursday and 10AM EST Friday to ship same day **
The following expedited shipping methods are available for purchase upon checkout depending on the weight/dimensions of your order.
FedEx Priority Overnight: Will arrive by 10:30am or next business day (for orders placed on Fridays, Overnight delivery is the following Monday)
FedEx 2-Day: Will arrive to businesses by 4:30pm/residential addresses by 7:30pm
FedEx Express Saver: 3 day service
-If you select the Flat Fee ($7.99) or Free Shipping options, the method with which your order will ship is determined by our shipping department upon the packing up your order. Orders with the Flat Fee or Free Shipping options typically ship 24-48 hours after the warehouse has received the order.
**Buckleguy is not responsible for any lost or stolen packages that are marked as "Delivered"**
For orders shipped to destinations outside of the U.S. we ship with DHL, FedEx, and USPS. The following shipping methods are available upon checkout depending on the weight/dimensions of your order and the "ship to" country.
DHL Express: 2-4 business day service
FedEx International Priority: 1-3 business day service
USPS Priority International: 6-10 business day service**
USPS First Class International: 7-21 business day service**
**There is no tracking or insurance associated with these methods, thusly Buckleguy is not responsible for any lost, damaged, or stolen packages using the USPS International shipping methods
-International customers are responsible for all taxes, fees, duties, brokerage fees, etc. once the package leaves the warehouse and for importing the items into their country. They are required to be paid upon delivery. Buckleguy reserves the right to charge the original method of payment if they are not paid upon delivery.
Russian Federation shipping via DHL: https://www.buckleguy.com/dhl-shipping-to-russia-t-c/
If you return an item requesting a refund within 30 days of receiving it, we will provide the refund to the original payment method equivalent to the price you paid for the item(s). As long as the item is still in it's original packaging and in new resalable condition we will accept the return. Unfortunately, items that are not in their original packaging will not be accepted for a refund.
All returns past 30 days will be handled on a case-by-case basis.
Returns of Riri zipper tape will not be accepted, as these are custom cut for your order, as well as opened bags of Chicago Screws, Grommets, Snap Fasteners, and Rivets (once opened they can not be resold). Sinabroks Pricking Irons can not be returned with any use.
To initiate a return, mark your packing slip with “Return for Refund” or "Return for Store Credit" and package it up along with the items to send back, and ship to the below address. Once received, we will issue a refund to the original payment method or apply a store credit.
Attn.: Returns Dept
15 Graf Road
Newburyport, MA 01950
Buckleguy does not refund the original cost of shipping. We aim to provide you with the refund/store credit within 7 to 10 business days of receiving your items back.
**It is up to Buckleguy's discretion to apply a restocking fee of up to 25% on large returns**